Handling PI Cases Involving Amazon DSPs and How to Hold Amazon Accountable

Brian T. Mohs
Brian T. Mohs | Fried Goldberg LLC

Brian is a partner and trial attorney at Fried Goldberg LLC in Atlanta, Georgia, where he maintains a national practice representing victims of catastrophic commercial motor vehicle collisions and their families. He joined the firm in 2014 and became a partner in 2019.

On-Demand: July 9, 2025

1.5 hour CLE

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Program Summary

Amazon’s Delivery Service Partner program is engineered to put a layer of “independent contractors” between the company and every collision its drivers cause. The same contracts, apps, and operations manual that run the network also document the control that defeats that defense.

Sue the DSP as a true independent contractor → you collect from an undercapitalized shell and Amazon walks. Depose only the corporate designee → you get scripted contract language, not daily control. Skip the 293-page Operations Manual and the driver-tracking apps → you lose what put 85% of the fault on Amazon in Bradfield v. Amazon Logistics.

You leave with the discovery requests, deposition outlines, and protective-order positions that surface Amazon’s control, the liability theories — dual employer, negligent training and supervision, joint venture — that reach the parent, and the demonstratives and closing themes that carried a 2024 Gwinnett County trial to a $16.2 million verdict, including exclusive video from the case.

What will an attorney learn?

Attorneys will learn how Amazon’s DSP contract terms and program policies operate, how to depose DSPs and drivers, and the theories governing Amazon’s vicarious and direct liability.

What will they gain?

They will gain practical strategies for holding Amazon accountable in DSP collision cases, supported by exclusive footage from the firm’s 2024 Gwinnett County trial against Amazon.

Key topics to be discussed:

  • Contract Analysis
    Three Amazon-drafted documents govern DSP relationships with no negotiation allowed.
  • Deposition Strategy
    DSP and driver depositions establish Amazon’s daily control better than corporate designees.
  • App Control
    Amazon’s Flex and Mentor apps control and monitor every aspect of driver activity.
  • Liability Theories
    Recovery theories include dual employer, negligent training, supervision, and joint venture claims.
  • Trial Techniques
    Effective demonstratives and closing arguments connect Amazon’s flawed system to accidents.

This course is co-sponsored with myLawCLE.

Closed-captioning available

Speakers

Speaker_Brian MohsBrian T. Mohs, Partner | Fried Goldberg LLC

Brian is a partner and trial attorney at Fried Goldberg LLC in Atlanta, Georgia, where he maintains a national practice representing victims of catastrophic commercial motor vehicle collisions and their families. He joined the firm in 2014 and became a partner in 2019.

  • Education & Credentials

J.D. from Georgia State University College of Law (2008) and a B.S. in International Affairs from Georgia Tech (2002, highest honors); admitted before the State Bar of Georgia, the Georgia Supreme Court, the Georgia Court of Appeals, the U.S. District Courts for the Northern and Middle Districts of Georgia, and the U.S. Court of Appeals for the Eleventh Circuit; Certified Fire and Explosion Investigator since 2013.

  • Recognition & Leadership

Board-certified trial attorney holding ATAA Board Certified and National Board of Trial Advocacy credentials, with Super Lawyers recognition and service on the ATAA Board of Regents.

  • Professional Involvement

Member of the Georgia Trial Lawyers Association, the American Association for Justice and its Trucking Litigation Group, the Georgia Tech Bar Association, the Atlanta Bar Association, and the National Association of Fire Investigators.

  • Experience

Has obtained numerous seven-figure recoveries and some eight-figure recoveries for his clients; served as trial attorney in four jury trials, each resulting in a verdict for his clients; and tried a federal bench case arising from a collision between his client and a USPS vehicle that resulted in a $5.7 million judgment.

Agenda

SESSION 1: Analysis of Amazon DSP program including contract terms and policies | 2:00pm – 2:30pm

Amazon relaunched its Delivery Service Partner program in 2018 to run last-mile delivery in-house. This session works through the contract terms and policies governing DSP partners and tests the independent-contractor framing against how Amazon actually operates the program.

SESSION 2: Strategies for deposing Amazon DSPs, delivery drivers, and Amazon | 2:30pm – 3:00pm

This session builds a deposition strategy across the three layers of a DSP case: the DSP entity, the driver, and Amazon. It shows how to use program documents to establish the control Amazon exercises over partners it calls independent.

Break | 3:00pm – 3:10pm

SESSION 3 – Theories of recovery and legal authority governing Amazon’s vicarious and direct liability in DSP cases | 3:10pm – 3:40pm

The closing session maps the theories of vicarious and direct liability against Amazon in DSP collision cases and includes exclusive footage from the firm’s 2024 Gwinnett County trial, showing how those theories were presented to a jury.

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